QuickBooks is a handy tool for a company when it comes to handling accounting and bookkeeping tasks. And it certainly would be frustrating if a company file wouldn't open company file in QuickBooks Desktop - but don't worry, it isn't anything rare. Therefore, in this blog post we are going to learn troubleshooting this general issue. If you tried opening your company file but it failed to open, the troubleshooting steps provided further in this post will help you.

In this article, we are going to discuss about all the causes, symptoms and a few quick methods to fix QuickBooks can't open the company file error. However, if you feel any need of technical guidance while performing the troubleshooting steps given here, then feel free to reach out to our accounting experts.

What causes QuickBooks can’t open company file issue?

There can be some common factors driving into can’t open company file error in QuickBooks desktop. This includes:

• In case there is some issue with the company file, which can be either a damage or some sort of corruption.
• Another possible cause can be if the hard drive file storage is corrupt.
• You can also end up in similar error if there are issues with the location and extension of the file.
• Often an issue with the QBW.tlg file can trigger company file error in QuickBooks.
• You can further end up in similar error if you are still using an outdated QuickBooks version creating troubles.

Solutions to Can’t open company file error in QuickBooks

Once you understood the causes behind the occurrence of the Can’t open company file in QuickBooks desktop error, implementing the solutions become easier, as you might know what solutions can work for you.

Solution 1: Update QuickBooks and check the file type

• To start with, you simply need to update QuickBooks.
• Further, ensure that the file you wish to open is a company file with the extension .qbw.
• As you won’t be able to open other types of files.
• Moreover, you need to ensure that the file isn’t compressed or encrypted. This is possible with the steps below:
• First of all, you need to right click the company file and also choose properties.
• Once done with that, you need to choose advanced tab.
• After that, clear the compress and encrypt checkboxes.
• Also, hit ok tab.

Solution 2: Turn off hosting on the workstations

You need to turn off the hosting on the workstation, using the steps below:

• To begin the process, you need to open QuickBooks on one of the workstations.
• And then, avoid opening the company file.
• Now, head to the file and then go for utilities tab.
• In case you see host multi user access, then avoid selecting it.
• Head to the next workstation and then one isn’t the problem.
• In case you see stop hosting multi user access and then go for it.
• Repeat these steps on all workstations.

After you check your workstations, you need to head to the server system. As the server system usually hosts the company files.

• Here you need to open QuickBooks on the server system.
• Now, open the file and go for utilities. In case you see host multi user access as an option, then go for it.
• Also, switch the multi user setting off and on.
• Head to the file and utilities tab and then choose stop hosting multi user hosting access or select host multi user access.
• And lastly, try opening company file again.

Conclusion!

We reach to a conclusion and hope that the steps listed in this article helped you in fixing can't open company file QuickBooks desktop. However, if the issue still persists, then contact an IT expert. You can also reach our 24*7 QuickBooks error support team via our direct line i.e., 1(800)761-1787. Our certified experts are equipped with state-of-the-art tools and technology and help you with company file related or any other accounting related issues. Reach us anytime and get all your issues sorted out.